Shipping & Returns
At LB Fashion Brand, we are committed to providing a smooth shopping experience. Please review our shipping and returns policies to ensure clarity and satisfaction with your purchase.
Shipping Policy
- All orders are processed and shipped within 5 business days from the date of purchase.
- Shipping times may vary depending on your location, and additional delays may occur during holidays or high-demand periods.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
If you have any questions about your shipment, please contact us at contactolbfashion@gmail.com.
Returns Policy
Due to the nature of our products, returns are not accepted for intimate apparel to ensure hygiene and safety. However, exceptions apply if:
- The item is received with a manufacturing defect.
- The issue is reported to our customer service team within 5 days of receiving the product.
To report a defect, please email contactolbfashion@gmail.com with:
- Your order number.
- Photos clearly showing the defect.
After reviewing your claim, we will determine if the item qualifies for a replacement or refund.
Important Notes:
- Items must be unworn, unwashed, and in their original packaging for a claim to be processed.
- We reserve the right to reject claims if the defect is not reported within the specified time frame.
Thank you for understanding our policy and for supporting LB Fashion Brand!